- 2020 Housing & Construction Awards
- Downs & Western Winner of Tourism and Leisure Facilities up to $10 Million
The Journey
The Project started with a concept based on removing the need for a reception to operate the building by integrating all the possible services to result in a more economical and simplified booking management system. With the highest attention to detail in building finishes and entertainment to the guests, all items needed to meet this premium level. These requirements set quite a strenuous, yet an enjoyable challenge to deliver the expectations of the clients. Our Team at Gold Class not only pushed the involved products of the design further than their intended limitations and redeveloped the engineering requirements and schematics, but worked in with consolidating the software and booking management systems for the Business’s ongoing operations directly with the client and their team.
Integrated Services
The involved components across each Apartment and the Building services were all integrated to work together, not only from the Guest’s user experience but the staff and contractors managing the building and bookings. These services involved being the Electrical services, Appliances, Lighting, Mechanical, Lift Services, HVAC, Fire-Protection, Access Control, Security, Intercom, Audio Visual, Entertainment, Networking and Guest Services. The ability to have all these premium-level aspects consistent across each different apartment layout and keeping this consistent with the PWD (Persons With Disability) requirements, which didn’t just meet the requirements of compliance in this area, we exceeded these to turn each stay into an experience.
Having a coherent integration (Apple and Android OS) over guests personal devices into each apartments entertainment systems was a great feature which not only ensured personal data and security was prioritised but didn’t apply limitations to their existing subscriptions. With Energy Efficiency data continually being analysed, the ongoing running costs were able to be reduced with the life expectancy of hardware being prolonged. Which as a result gave insight into guests of whom were a part of the building or renovating process themselves.
A.I. Concept
Being able to start stepping into the Artificial Intelligence side of Technology was a great attraction of the Building having no onsite reception. From the initial query of a guest making a booking, to accessing the complex in their vehicle, entering the room, to finally checking out for routine cleaning. This wasn’t only made seamless for the Guests experience but additionally for the Building Management Team. All the systems incorporated were provided with backup services for the event of power and telecommunications outages, this way the operation of the building remained operational and secure for worst-case scenarios. In the event of a large group or family booking being made, the ability to join the access control and entertainment across multiple rooms was achieved with ease. With the building being able to operate at its full potential 24/7, this not only was attractive to the convenience of guests but the reduction in staff needed to manually manage and process the now-automated reception-like tasks. The ability to have accurate sensors monitoring each apartment gave the ability to ensure the Guest was always going to enter a perfect environment.
The Team
It was a pleasure to work alongside the local teams at Aspect and McNab. These Teams both being able to accommodate the new concepts and technology being brought into the design and construction, which hadn’t ever been consolidated to this level previously, couldn’t have been executed without the combined high levels of experience and knowledge from all involved. Being able to work with a group that didn’t apply limitations due to the area of the unknown, and was open-minded to new concepts being developed on-the-fly, was a large part of the success in this project.
